Showing posts with label usability. Show all posts
Showing posts with label usability. Show all posts

Monday, November 22, 2010

Call for Papers for the European Design 4 Health Conference 2011 + 6th CIPED


Lab4Living at Sheffield Hallam University is pleased to announce the Call for Papers for the  
European Design 4 Health Conference 2011. The conference will be held at Sheffield Hallam University from 13 - 15 July 2011, Sheffield, UK.

The conference will provide a platform for dialogue between designers, healthcare professionals, funding bodies, researchers and users. Submissions to the conference are invited, in the following forms:
Abstract submissions: extended abstracts that address the conference themes.
Exhibition proposals: exhibits of innovative artefacts or systems that make significant progress in design for health.
Visit www.design4health.org.uk . Join the conference mailing list for regular updates.

6º CIPED - Congresso Int. de Pesquisa em Design (6th CIPED - Int. Congress of Research in Design)

- to be held at the Fundação Calouste Gulbenkian, Lisbon, October 10-12, 2011:
An Agenda for Design. More details will be provided later, just keep the dates free!

Professor Peter Lansley, BSc, MSc, PhD, MCIOB, FCOT
Director, KT-EQUAL – Knowledge Transfer for Extending Quality Life
School of Construction Management and Engineering, URS Building,
University of Reading, Whiteknights, PO Box 219, Reading, RG6 6AW, UK

p.r.lansley at reading.ac.uk www.sparc.ac.uk (and my source).

Friday, October 29, 2010

HCI 2011 Health, Wealth and Happiness Call for Papers


The 25th British Conference on Human-Computer Interaction (HCI2011)

July 4th - 8th, 2011 at Northumbria University, Newcastle-upon-Tyne, UK.

The HCI Educators conference, Workshops and Tutorials will be held on 4th and 5th July, 2011 and a Doctorial Consortium on the 5th July. The main conference runs from the 6th-8th July, 2011. HCI 2011 is organised by the PaCT Lab (Northumbria University) in cooperation with the British Computer Society.

This year we will be looking for papers to put in our alt.hci sessions. So if you think your work doesn't usually make it into this conference then maybe this year is your year.

Accepted papers will be published by BCS in the annual conference proceedings, freely available online in BCS Electronic Workshops in Computing (eWiC) and will also be included in the ACM digital library.

Important Dates:
  • Full Paper and Workshop submission: 21st January, 2011
  • Workshop notification of acceptance: 11th February, 2011
  • Work in Progress and alt.chi submission: 18th February, 2011
  • Short and Posters  submission: 18th February, 2011
  • Demos and Experiences submission: 18th February, 2011
  • Doctoral Consortium 18th February, 2011
  • Panels: 18th February, 2011
  • Notification of Acceptance for all other categories: 8th April 2011
  • Camera-ready copy for proceedings required by 6th May 2011
Deadline for author registration: 4th May 2011

Conference: 4th July - 8th July, 2011

Conference Scope and Description:

Human Computer Interaction is a key area of computing. This is the leading conference in the field of Human Computer Interaction in the UK. It covers the design, evaluation and application of techniques and approaches for interacting with devices and services.  HCI is now on its 25th conference and at this anniversary we ask you to reflect on our theme of Health, Wealth and Happiness. Technology is posed to play a growing part in our health and maintaining well being into older age; wealth manifests itself in many ways, many of which we do not always recognise - relationships, richness of life experience, creativity and innovation, knowledge and qualities of character. Lastly is there a relationship between happiness and technology use, will more gadgets increase our well being? And as ever contributions in any aspect of HCI are welcome.

Suggested topics:

We solicit original research and technical papers not published elsewhere including the following topics:
  • Affective interaction
  • Aesthetic interaction
  • Art and interaction
  • Bodily interaction
  • Cyber-relationships, sex and eroticism
  • Design and Evaluation methods
  • Ethnographic and field studies
  • Ethics and HCI
  • Experience Design
  • Fun and Play
  • Health informatics and technology
  • Human values
  • Information visualization and presentation
  • Interaction Criticism
  • Moods, meditation and relaxation
  • Musical and audio interaction
  • Novel interaction techniques and devices
  • Privacy, Security and Trust
  • Social networking
  • Spirituality and Beliefs
  • Sustainability and HCI
  • Ubiquitous, pervasive, and mobile interaction
  • Universal design
  • Usability studies
  • User Experience
  • Wearables and fashion
  • Wellbeing and technology
Keynote Speakers
  • Abigail Sellon, Microsoft Research, UK
  • Gregory Abowd, Georgia Tech, USA
Paper Submission:

Submissions must be in an electronic form as PDF format. All submissions should be formatted to the ACM standard, see http://www.acm.org/sigs/publications/proceedings-templates , and will appear on-line in the BCS EWiCS series and the ACM Digital Library.

Submissions should be made through the EasyChair system, which will open for submissions in November and will be linked from the conference website http://www.hci2011.co.uk/ with detailed instructions. We have put together an international review panel. Submissions will be peer-reviewed by at least 3 peer-reviewers, selected by the appropriate chairs. Additional guidelines can be found on the conference's website.

It is a condition of acceptance that at least one author must register for each accepted paper, no later than the early bird deadline of 4th May 2011.

Wednesday, September 8, 2010

Drupal(con) musings 14: design, UI, UX, thinking and care

In his funny and very engaging session 'Designing UI with Seven' at Drupalcon CPH Mark Boulton discussed four user experience (UX) principles and introduced us to ten user interface (UI) guidelines.

Mark highlighted the need for a mental model and the challenge within publishing of there being someone who has the big picture. Who knows exactly what is going on? The health career model provides a model and can provide a canvas to support the big picture.

What really caught my attention though was as soon as Mark asserted -
"Don't make people think." -
I immediately thought -
'Make people care instead'.

Well, I'm not sure if an interface can do what public (mental) health policy, government public funded education programmes and the concerted efforts of the health professions has largely failed to achieve. The users of e-health information systems do need the design of the system to be transparent to them. IT mustn't get in the way. Mark's point of course is the the user's should be free to focus on the problem the system is to help solve. In health this includes:
  • recording of a health (and social) care record;
  • secure information / file management and access;
  • information governance, reporting and archiving;
  • timely, ready access for those who need to know;
  • ability to manipulate the record to obtain knowledge: from data > from information;
  • to provide patient (carer as advocate) access and verification;
  • remote access with rugged devices.
  • ...
This does not mean that people are oblivious to design: far from it (iThis - iThat!). My point is that as we follow Mark and other design expert's advice then users should be able to focus on care design and the care outputs arising.

So in health we need interfaces and user experiences that DO encourage reflection, thought: thinking.

P.S. In another session (or magazine!?) on creating mobile versions of sites the advice included getting rid of the crap - the clutter, the >1000px width adornments. Rhetoric aside - my design thought would be not to include anything that could be described in this way whatever the media type (maybe I should lighten up!) ;-)

To follow: update on my Drupal efforts.

Tuesday, February 16, 2010

NT: Nurses urged to use checklists to reduce human error in practice

Last month Nursing Times included an item on checklists, highlighting work by the WHO in perioperative nursing and the Patient Safety First campaign. Following surgery's lead is the realisation that similar checklists have the potential to improve communication and team working in other areas such as nutrition, situational awareness and pressure ulcer care.

Checklists are ubiquitous in our day-to-day lives, the dividend for using them is fairly obvious. What is less obvious is the fact that checklists alone are dead bureaucratic adornments. Checklists are animated by situations and thinking, reflective individuals in those situations. As Lomas reports there is a need to stop at an agreed key point in the patient pathway and ask the critical - checklist - questions. In team work this co-ordinated acknowledgement to complexity is essential for comprehensive, consistent and safe care.

What is interesting here is the emphasis on human factors. While checklists undoubtedly have a demonstrated - proven - role to play in safety, situational awareness is not a product of checklists alone. There is a need for learning and for the cultivation of cognitive lists. While human memory is fallibility incarnate - hence the role for checklists - there is also the need for skilled, knowledgeable professionals with the required communication and observational skills. The need for nurses to further develop observational skills has also been highlighted over recent months.

So as checklists are checked and logged: prepare a space for the mental checklist that is Hodges' model. The model is situated, person-centered and one of the original purposes was to help bridge the theory - practice gap. Try doing that with a checklist: alone

Clare Lomas Safety checklists could cut 'human error' in clinical practice, Nursing Times, 106, 3, 26 January 2010, p.2.

Thursday, November 12, 2009

16th Int. Reflective Practice Conference UK

Reflection in action: June 23-25th 2010

Date: 23-25 June 2010 (3 day event)

Venue: Bedford campus, Bedford, MK41 9EA, UK.

This cutting edge conference was conceived in 1994 as a forum to enable health care professionals undertaking study at the University of Bedfordshire to share with a wider audience how reflective practice had enabled development of both self and clinical health care practice. Since that event, the conference grew rapidly into an international conference hosted by different organisations world-wide.

In 2010 the conference, for the first time, becomes truly inter-professional spanning the breadth of the University’s portfolio from business to midwifery, from theatre to social work, from psychology to sports science and many places in between. What unites these professions is a common interest in reflective practice as professional practice, education and research. It makes a difference.

We live our lives through stories not theories. Through stories we find meaning and grow. It makes sense then that we teach and learn through stories and in doing so, pay attention to theories that meaningfully inform our lives no matter the nature of our practice.

Reflection in action

Convened by Prof Christopher Johns, University of Bedfordshire, this conference aims to engage individuals from multiple disciplines including health, education, business and creative sectors.

Call for papers

Click here for more information.

How to submit abstracts

Please send your abstracts to reflection@beds.ac.uk

-------

It would be marvellous to co-author a paper for this or a similar conference. Hodges' model is ideal as a reflective resource, being one of its original purposes. Something for me to reflect on currently is World Usability Day.


Friday, November 6, 2009

Innovation and the 'middle' in NHS computing

Let's start with a quote:
Information systems are no longer associated mainly with data processing; they are increasingly seen as a management tool and an aid to action. This means that the costs of failure are much greater, and these costs are incurred when expensive systems are not used or are inadequately used. Surveys have shown that in as many as half of systems there are large gaps between users' expectations and the system's performance.
When do you think the above was written?

Here's the reference:

Mumford Enid (1991) Need for relevance in management information systems: what the NHS can learn from industry. BMJ. June 29; 302(6792): 1587–1590
1991: quite sobering really.

Previous - part-time - work reviewing data standards proposals focuses the mind in terms of the role of standards in interoperability, service impact and other essential assessment qualities. As the NHS has sought to implement standards as with the National Programme for IT you are also aware of the clamour for creativity and innovation. Innovation is there in the title of agencies.

I have long pondered about the extent to which - like Nature and vacuums - standards abhor innovation and creativity. How much is the 'standard' about doing things by the 'book' ... page 57 : para.3 ...

My eye caught the viewpoint piece in this week's Computing -
If you approach the world positively, a downturn is a good time for innovation. The shortage of people and money can create the pressure that leads to creativity. There are three areas where action will help organisations succeed in exploiting IT to enable business innovation:

Kick out Prince2

What more is there to say about innovation and Prince2? The focus of the Prince2 project management methodology – on organisation and control, and defining what to deliver before you have begun – is death to innovation.
It is a bad solution trying to solve the wrong problem. It takes the IT profession in the wrong direction if we want to contribute to business
innovation. It has to go. The agile development movement provides much stronger foundations for succeeding with projects that result in business innovation.
Ashurst, Colin, Viewpoint: How to use IT to enable innovation, Computing, 5 November, 2009.
Of course there IS a world of difference between information standards and project management standards, but there is no escape from the need for (effective) management of transition and change WITH business continuity. Within that management - engagement approach (as per agile) -

+++++++ socio-technical +++++++

- perspectives, as highlighted by Mumford (and others) all those years ago must have a place.

Additional links:

Computing, Letter of the week, UK is cursed with an anti-innovation culture, 5 November

BCS Sociotechnical Specialist Group


eHealthNews NHS Bury Primary Care Trust Goes Live with iSOFT Lorenzo RC 1.9

Wednesday, September 2, 2009

Care & Information Architecture in Drupal 7 and h2cm

At Drupalcon Paris this morning webchick provided an overview of Drupal 7. Amongst the feature laden slides was the way an information architecture emerged and was used to review the usability of version 6 and the soon to be released 7th version of Drupal. The list - comprising several contexts:
  • appearance
  • configuration
  • content
  • people
  • structure
- had me reaching for Hodges' model and the care (knowledge) domains. This is a very informal rendering of an information architecture and yet very useful. As explained elsewhere h2cm is a very high level tool and resource and I have often viewed Hodges' model as a care architecture. Placing the above list on to the model then -

content

appearance
structure


people

configuration


The rationale for this is fairly straight forward:

CONTENT: in creating content we are - as Dries stressed with Drupal - reaching out to a global audience, but content needs to fire in the mind of individual users. The site must have meaning for that person.

APPEARANCE: Style and design are physical in the sense that properties abound, even though appearance is subjective at the end of the day. Despite this there are guide lines and rules that help us avoid "what sucks".

STRUCTURE
: Again even if conceptual on paper, in menus, or database tables; our models and frameworks span the divide between physical and abstract or virtual as representations. They enable communication and interaction.

CONFIGURATION
: Well here the decisions are political. They may vary in the degree of left - right and centre, but they are nonetheless political.

PEOPLE
: Last, but not least is people - COMMUNITIES! Built around users and the practical implementation of things they want to do - their purposes.

When we think of people it reminds me of the way people sometimes confuse social inclusion and exclusion and in placing 'people' here we cannot ignore the constant interplay between the interpersonal and political domains with roles, permissions, policy, security and other related issues.

Hearing about Drupal 7 on the first full day of Drupalcon means that the winter and indeed 2010. ... sounds a busy and lucky time here! The plans for code freeze and move towards the final release were also outlined this morning. With the announcment of Drupalcon 2010 in San Francisco more to follow: including three days in Paris....

Acknowledgments: Dries, Webchick and the Drupal 7 team.

My image source (and great opening line)

Tuesday, July 7, 2009

Open for applications: USA based Quality Improvement Fellowships


Dear NHS W2tQ readers,

Do you know of a clinically qualified NHS leader with a proven track record in quality improvement?
Do they have the potential to drive change and promote quality at a high level?


The Health Foundation's Quality Improvement Fellowships are now open for applications. Fellows will have an opportunity to spend a year in the USA working with the Institute for Healthcare Improvement (IHI) based in Cambridge, Massachusetts, studying the best international practice in quality improvement.

The fellowship includes:

  • participation in the clinical effectiveness programme at the Harvard School of Public Health
  • a personalised programme of taught and interactive learning at IHI
  • active participation in the leadership teams for key IHI initiatives
  • significant involvement in authorship and publication of research and improvement work
  • strategic planning sessions to enable effective integration of a fellow's learning to better meet the needs of their home organisation

The Health Foundation will provide fellows with an allowance to support relocation, travel, visa and and USA healthcare costs, as well as replacement staff costs for their employing organisations.

Who can apply?
We are looking for senior NHS leaders who are clinically qualified and have a strong track record of achievement in the field of quality improvement.

Applicants must have the enthusiasm and potential to promote quality improvement nationally and to build organisational capability to drive quality improvement to higher levels of performance.

Please pass this information on to individuals who may be interested in applying.
The deadline for applications is 16 October 2009.

Visit Quality Improvement Fellowships or email awards@health. org.uk to find out more.

My source: Mental Health Informatics - SIG RCPsych via Stephen Thornton, The Health Foundation.

Tuesday, May 19, 2009

5th Cambridge Workshop on Universal Access and Assistive Technology 2010


DESIGNING INCLUSIVE INTERACTIONS
Inclusive interactions between people and products in their contexts of use

The 5th Cambridge Workshop on Universal Access (UA) and Assistive Technology (AT)


CWUAAT 2010


Fitzwilliam College, University of Cambridge, 22 - 25 March 2010

WORKSHOP THEME

The workshop theme "Designing Inclusive Interactions" reflects the need to explore the issues and practicalities of design that is intended to extend our active future lives. This encompasses design for inclusion: for the individual at home; in the workplace; for businesses and of products in these contexts. It reflects the development of theory, tools and techniques as research moves on, and also the need to draw in wider psychological, social, and economic considerations in order to gain a more accurate understanding of users' interactions with products and technology.

CWUAAT '10 is the fifth of a series of workshops that are held every two years and follows on from the highly successful CWUAAT '02, CWUAAT '04, CWUAAT '06, and CWUAAT '08.
The workshop aims to encourage wide-ranging discussion, co-operation and collaboration within and between the universal access and assistive technology research communities in the context of inclusive design. We hope this will lead to new solutions to reduce exclusion and difficulty arising from impairment with special application to our future lives, in the workplace, at home and at leisure.
The call for participation in CWUAAT is international. Contributions are welcomed from all leading researchers in the fields of Universal Access and Assistive Technology. Likely participants include computer scientists, designers, engineers, industrial representatives, therapists and practitioners, ergonomists and architects.

The workshop will focus on, but will not be limited to, the following principal topics:

1. DESIGNING ASSISTIVE AND REHABILITATION TECHNOLOGY FOR WORKING AND LIVING
2. MEASURING INCLUSION FOR THE DESIGN OF PRODUCTS FOR WORK AND DAILY LIVING
3. INCLUSIVE INTERACTION DESIGN AND NEW TECHNOLOGIES FOR INCLUSIVE DESIGN
4. ASSEMBLING NEW USER DATA FOR INCLUSIVE DESIGN
5. THE DESIGN OF ACCESSIBLE AND INCLUSIVE CONTEXTS: WORK AND LIVING
6. BUSINESS ADVANTAGES AND APPLICATIONS OF INCLUSIVE DESIGN
7. LEGISLATION, STANDARDS AND GOVERNMENT AWARENESS OF INCLUSIVE DESIGN


INVITED CONTRIBUTIONS
Long papers (6-10 pages), reporting original work relevant to the workshop themes;
Short papers/Poster presentations/ Demonstrations (1-2 pages abstract, 3-4 pages for
camera-ready copy).

PROCEEDINGS
Accepted long papers will be published as a book by Springer-Verlag, UK.
Short papers will be published separately in an official conference proceedings.
Selected long papers will appear in a special edition of the Universal Access in the Information Society (UAIS) journal published by Springer-Verlag.

IMPORTANT DATES
Deadline for submission of long and short papers, poster abstracts: 17 August, 2009
Notification of paper acceptance: 21 September, 2009
Deadline for camera-ready version of submitted papers: 26 October, 2009
Advance registration (ends): 15 January, 2010
Late registration (ends): 22 February, 2010
CWUAAT Workshop: 22 - 25 March, 2010

Paper format details will be available on the conference web-site. All papers will be reviewed by three reviewers and the accepted papers will be presented during the workshop.

Electronic submission of papers will be available via the conference web-site in due course.
http://www-edc.eng.cam.ac.uk/cwuaat/index.html

USER FORUM
Following feedback from the 2008 workshop, CWUAAT 2010 will contain a single paper session allocated as a user forum. This is intended to give users of assistive technology and beneficiaries of improved accessibility an opportunity for an oral presentation of 25 minutes. Both short and long papers will be accepted in this category and topics and themes are not restricted. We welcome academic position papers; social and research agendas, critiques of provision of technology or poor accessibility; engineering or technical papers regarding product design and usage in work and daily living.

DOCTORAL CONSORTIUM
As one of the most praised aspects of CWUAAT 08, the event will this time include an extended Doctoral Consortium. This will take place on Monday 25th and will share the day with registration only. The main conference sessions will start on the Tuesday 26th.
Candidates who submit to the doctoral consortium will be able to attend the workshop at a greatly reduced registration and 10 places have been allocated for this purpose. The two presentations judged to be the best by the consortium panel will win a podium presentation in the main workshop.

DEMONSTRATIONS
It is hoped that participants will be able to gain hands-on experience with working systems. Space and time will be available for demonstrations of software and hardware.

CONTACT INFORMATION AND EXPRESSIONS OF INTEREST TO

pat.langdon at eng.cam.ac.uk
cwuaat-enquiries at eng.cam.ac.uk

Ms Suzanne Williams,
Department of Engineering,
University of Cambridge,
Trumpington Street,
Cambridge,CB21PZ
United Kingdom
E-mail: sw439 at eng.cam.ac.uk

ORGANISING COMMITTEE
Dr Patrick Langdon, Engineering Design Centre, University of Cambridge
Prof John Clarkson, Engineering Design Centre, University of Cambridge
Prof Peter Robinson, Computer Laboratory, University of Cambridge


My source:
The Caring Technology Research Announcement List:
http://www.jiscmail.ac.uk/caring-tec-research

Announcement archives:
http://www.jiscmail.ac.uk/lists/Caring-Tec-Research.html